Refund Policy – Alzam Data

Alzam Sport Data - Refund Policy

Introduction

At Alzam interactive, we are committed to ensuring satisfaction for all our clients. We specialize in sports data collection and analysis using state-of-the-art neural networks, tailored to meet specific needs in the sporting industry.

Refund conditions

We (Alzam inteactive LLC or Alzam interactive s.r.o.) offer refunds to our customers under certain conditions. If you are not satisfied with the product delivered, please don’t hesitate to contact us. We are open to discussing potential refunds on a case-by-case basis to ensure your satisfaction.

Time frame for refunds

You can request a refund within 60 days from the date of product delivery. After this period, refunds will not be processed.

Process for Requesting Refunds

To request a refund, please contact us directly at hello@alzamdata.com. Provide us with your order details and explain the issue you have encountered. We aim to process your request promptly and efficiently.

Refund Method

Refunds will be issued to the original payment method used during the purchase. Please allow a few days for the transaction to be reflected in your account, depending on your bank or credit card issuer.

Exeptions

Please note that custom-made analysis services are non-refundable. These services are tailored specifically to your requirements and are charged only after delivery, acknowledging acceptance of the custom work.

Customer Support

For any inquiries regarding our refund policy or if you need assistance with your order, please contact us at hello@alzamdata.com or call us at +421952303252. Our dedicated team is here to assist you with any questions or concerns.